Tommy is a dedicated professional, a good and patient "listener", communicates promptly and regularly and will assist "over and beyond" to make the process of selling your house less stressful. We appreciate the respect he afforded our "old" family home and our feelings as we progressed through the Sale process. We were very comfortable with our choice of Shead Real Estate and thank Hugh and the Team for all their efforts and time. We were very pleasantly surprised and pleased with the outcome of our Auction, due to Tommy's hard work, exceeding the number of people present, number of bidders and the Market trends at the time. Wonderful!